The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
See item details for return and exchange eligibility.
Request a cancellation within: 24 hours of purchase
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
-Buyer must Request the cancellation of your order within 24 hours after purchase.
-These items cannot be returned or exchanged. Because this product is custom made, unless it
arrives damaged or defective.
-In case we make mistake on your order, please contact me if you have any problems with your
order, we offer 100% money back or exchange.
RETURN..........
-Buyers are responsible for return shipping cost if the item its to returned in its original condition, the buyer is responsible for any loss in value.
"Buyer has to return the item for refund".
Currently, we don't provide specific gift wrapping, however, we do ensure careful packaging for the safety of our jewelry during transit. Each order comes in an elegant box strong a beautiful presentation.
All items purchased processing time will be shipped (Free) within 3 business days by USPS first class mail.
Every order is shipped with a tracking number.
-Once shipped, you can expect delivery within 5-10 business days.
SHIPPING FAST......
You will be able to choose faster shipping options in the drop-down menu (PRIORITY MAIL) when you check out.
Ship times DO NOT include production times, -Once shipped, you can expect delivery within 3-4 business days.
This fine piece of jewelry is made with real solid 925 Sterling Silver, (we do not use any coating or plating on our jewelry).
- You can easily restore silver back to shine with a polishing cloth or use a Silver cleaner liquid for that extra clean
.-The Nameplate and Chain are high quality will not tarnish if taken care of (Avoid wearing in the shower or sleeping).
If the item you received becomes incorrect damaged or broken due to our error, you has 14 days we will have a new replacement of the item shipped to you (free of charge) or provide you with a full refund.
We required an Photo evidence of the received item may be required.
We want you to love your purchased and be fully satisfied . We warranty 90 days any other problem ultimate quality and complete accuracy on all our products.